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Mobile phone charges

I have what is now called a Premiere Collection.  It refers to one of the features as"Talk Mobile".  Checking for call charges explanations on the VM website is challenging to say the least.  I am sure I have been charged for mobile calls in the past.  Can anyone please clarify exactly how this package works and whether mobile calls are now included.  Thanks Alan

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Re: Mobile phone charges

Hi TownClerk

Thanks for getting in touch Smiley Happy

The option you are referring to is a legacy plan that means that you are charged 10p per minute for mobile calls.

You have had this plan for a while so if you get the chance then please get back in touch with us on 150 or 0345 454 1111 to review.

your services with us and we'll look to see if this is the best option for you Smiley Happy

You can take a look at our new call plans here. Call Plans

Thanks again.


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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