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Message 1 of 2 (52 Views)

Excess data use charges

I have been charged £3 per day for exceeding my data allowance but the website says the charge should only be £2 per day. Why do I appear to have been overcharged and how do I get a refund.
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Registered: ‎28-11-2015
Message 2 of 2 (42 Views)

Re: Excess data use charges

Hi stuartdeane,


the charge went up in July.

£3 for each 1GB of data you use that day is the correct current charge for Pay Monthly customers:


AlexKid :-)

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