I phoned up because i couldn't check my other mobile account online. I have 2 acounts, 1 number in 1 and 2 in the other(3 phones in total), registered to me. I pay these bills, and i receive the bills via 1 email address but i cant link all the 3 phones in my account because it has to be a separate email address for each account? I don't have another email address to use and i want to keep track of these phones as they are in my name and i pay the bill!! This is madness! I always used to be able to check them together so why can't i now? It has a link in my account that says 'check other accounts' but how can i if im not allowed to? I have been with Virgin for years now and i'm really disappointed about this. its ridiculous!