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jonathanlouis
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my final virgin bill arrived invoice equipment plus charges

i add a letter from you confirming the equipment that i later add and it stated it needed returning on letter but i add a email from virgin saying its been returned  confirming the equipment that i add on lend and charges that have been made since i was still with virgin its a bill statement from all the services like tivo bb phone it all seems up to date from jonni ex customer virgin media 

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Re: my final virgin bill arrived invoice equipment plus charges

Hi Jonni

Thanks for getting in touch with us about the letter for the disconnected equipment return from us.

The chances are with this that it has just crossed over in the post. I know from the time you have spent with us on the forums you're very proactive at getting things done so you pre-empted us here I think Smiley Happy

Thanks for checking back in with us about this and if you need anything else, you know where we are Smiley Very Happy

Karen_A

Merry Christmas and a Happy New Year



Nadolig Llawen a Blwyddyn Newydd Dda




Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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