Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsCancellation fees So I'm having to move back to my mothers house, due to unforeseen circumstances. Anyway, I can not take my services with me as my mom already has Virgin at the house and obviously can not have 2 supp...Stuck in a login auth loop I have exactly the same problem. Both on pc desktop and vm app. I've tried wifi and mobile data. Ive tried clearing cache. Ive tried incognito mode, I've tried different browser. Just stuck in co...Moving home to listed building - can I cancel? Me and my partner are (hopefully!) completing the purchase of a Grade II Listed Building soon. When we were shown around we noticed there was no broadband box for virgin inside, although according to...Trying to access an account I am currently trying to access my account. It has been in use since 2012 or so. I can't remember the password. I don't have access to the email that is on the account. The mobile number has been cha...Phone call charge Good morning, Just had my bill come through and there is a call charge of £6 for a call i made to my doctor, I have called my doctors many times and never had a call charge befor, why all of a sudd...area reference number to link accounts Does anyone have the area reference number for NP443AQ? thus allowing me to link my VM and 02 account as I don’t have the details, thanks Re issued cheque I’ve been waiting for 45+ days for a refund cheque to be reissued after speaking to your customer service team. Please can you update on when the cheque will arrive? carnt upgrade wrong email ive registered while ago now had no issue but when i try to upgrade contract runs out soon it sends confirmation to mispelled email Secondary email ongoing problems We have two email accounts associated with Virgin media Account, one for my husband, and one for me. Upon the merger with O2 we each set up individual Gmail accounts, as a back up as advised. I hav...No reference to complaint I submitted a repeated complaint to Virgin Media, but I did not receive a reference number. I called customer support and was informed that no complaints had been received. After clearing my cache, I...
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