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Nuisance Calls from 0800 1836409


I keep receiving calls from 0800 1836409, stating they are from Virgin Media, at any possible moment of the day.

When I've tried replying to them a couple of times, after asking them to be succinct and to the point - as I was at work, they simply dropped the call dead - sometime without even a word.

Has anyone had the same experience ?

Virgin Media surely have my contacts - BOTH mobile number and email: couldn't just drop me an SMS/email saying anything about this ?





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Re: Nuisance Calls from 0800 1836409

Hi Riccardo,


Thanks for your post and apologies to hear these calls are becoming a nuisance for you Smiley Sad 


Depending on your contact preferences, we will from time to time call our customers if we think there is deal that they will benefit from. 


I've gone into your account and changed your marketing preferences to No Contact so this will stop any calls you are getting from us. It will also stop any emails, addressed marketing and texts from us too.


It can take up to 6 weeks for things to completely stop but you should see it reduce as time goes on. 


If you have any further issues, come back and let me know.



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