Menu
Reply
  • 1
  • 0
  • 0
Robjgray
Joining in
70 Views
Message 1 of 2
Flag for a moderator

New Barratt Homes plot - unable to get connected

Hi,

We moved into a new Barratt Homes plot in Clanfield (Po8 0uy) back in April. The place is pre-wired for virgin media and the external cable was connected to the property a few months ago.

Unfortunately, every time we have tried to arrange to be connected, we are told that the area isn't wired and there are no plans to do it.
An on-site rep has said, every month for the last six months, that it'll be available 'by the end of the month', but we're not sure what this is based on?

As normal (but slow) broadband is now available, a lot of us are looking to bite the bullet and get whatever sort of connection we can! I was wondering if we could get an update on whether virgin is even an option?

Looking at previous posts on the board, I think there could be an issue where the system won't show that virgin is available immediately?

Thanks for any help you're able to offer.

Robert
0 Kudos
Reply
  • 20.93K
  • 769
  • 1.56K
Forum Team
Forum Team
37 Views
Message 2 of 2
Flag for a moderator

Re: New Barratt Homes plot - unable to get connected

Hi Robert, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community Smiley Happy

 

Checking your postcode against our system indeed brings no results. 

 

As the rep on site hasn't been much help, it's worth speaking to our Street Works Team on 08708883116, Option 3. They will be able to give you further information on when you can expect a connection Smiley Happy

 

Keep us posted on how you get on. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply