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gossip25
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Name change on account

The account holder for the household has moved out but we want to keep the account. Can I change the account to someone in the house and change the bank details 

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Superuser
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Re: Name change on account

Only the account holder can do that by requesting a Transfer of Responsibility form and paying the £20 fee.

They could also cancel the account and you could sign up as a new customer.

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