I have recently moved house. Phoned Virgin Movers to get my service moved to new property and all went well. Got a technician coming on Friday to install it all. I, however, asked about the offers i wpuld be able to take advantage of and the woman on the phone said she would add:
All Sky movie channels All Sky sports channels Getting a Sim card for a mobile phone The new V6 box
My Tv package is the full one along with 200mb broadband.
She stated that all the add ons were included in my bill of £76 a month.
My question are:
How do I know these have all been added or has she just taken me for a ride?
Plus she said the sim card was free of charge but i recieved an email saying it was £6 per month?
I cannot see anywhere on my bill of the movies or sports channels being added. Does this get updated when it gets installed?
Thanks for getting in touch with us about the package and billing you have with your new offer at the new address It's great to have you joining us on the community too!
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If there is anything else you need us to look into then please feel free to drop back with your questions and we'll do what we can to support you