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simonbromilow
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Increasing Bill

Can anyone explain why virgin media sends letters saying "yay free speed boost rollout in your area" letters every 6 months and then the price increases £1.50 a few months later. My original price was 

£32.11

it is now £42.11 an increase in £10 that i didn't ask for

 

A new customer can sign up on a contract or 30 day with the original 

£32.25

 

Either you guys from cs look into lowering my bill or i will be calling complaints. I usually try not to call as i might be mis sold an extra service before the end of a call

 

Account: removed  area 14

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