Re: Booked a pre site check for 25/10/2016 - DIDNT TURN UP!
Thanks for your post and welcome to the forums. It's great having you on board with us even if your first experience has been less than perfect.
Usually pre-site checks are performed by spotters. They come out to check the area as a whole to ensure when we book an installation, it will go ahead with no issues. They don't even knock the door. They survey the area.
As far as any installation is concerned, as long as we can cable your address then you can choose which room you want the hub in. The engineer will then work out the best way to get that.
Have you booked your installation yet or were you waiting on the site survey first?
Let us know.
Kath_F Forum Team
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