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The Sorcerer’s Apprentice
miss_moose
Posts: 13
Registered: ‎08-08-2010

08004089341 Virgin Media or a scam?

We keep getting phone calls saying they are Virgin Media fom the phone number 08004089341, when i've done reseach i've found some people saying it really is Virgin Media, others saying it's just people prestending to get hold of you details, or other people saying it's different "Companies" entirely.

 

Can anyone shed any light on this, and also HOW DO WE STOP THEM CALLING?

 

You ask to be taken off their records but they don't remove you.

 

Someone help, i'm sick of these calls, had 4 today!

 

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Font of All Knowledge
Peter_
Posts: 4,836
Registered: ‎24-06-2011

Re: 08004089341 Virgin Media or a scam?

If you dial that number you get a message stating that you had a call from the team at Virginmedia and not to worry as we will ring you back at another time.

 

You need to call Customer Services and get them to put a block on any marketing calls from Virginmedia, you could try today on 150 and choose the option Thinking of leaving us.

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The Sorcerer’s Apprentice
miss_moose
Posts: 13
Registered: ‎08-08-2010

Re: 08004089341 Virgin Media or a scam?

Thank you. I didn't know you could request to block calls from their marketing so i'll try that.

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Padawan
katejo
Posts: 65
Registered: ‎02-01-2012

Re: 08004089341 Virgin Media or a scam?

I have had so many calls from this number (or a similar 0800 number) recently. I suspect that it is to do with Virgin but the callers are thick as the garden wall. They always ring during the working day when I won't be there anyway. Also I have a policy of NEVER answering the phone before about 6pm when at home during the week. Anyone who actually knew me, would ring at a time when I would be there so i know that the call will be a junk call. Please note that you are wasting your time!

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Fresh as a Daisy
poomehellt
Posts: 1
Registered: ‎08-06-2012

Re: 08004089341 Virgin Media or a scam?

Getting phone calls from this number DAILY on my mobile number which is not virgin, sometimes several a day. I have stopped answering,  when i did they said they were virginmedia but spoke VERY BAD English and usually would just hang up never telling me what they wanted and several were just silent calls. These is simply NOT on!! 

If this really is virginmedia I suggest someone high up looks at all the nusience phone calls reports online about this number and does something about it as they are loosing you customers, I have TV/ phone/broadband with you and i am seriously annoyed at being harrased on my pirate number.

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Boffin
Pearce_G
Posts: 528
Registered: ‎14-12-2011

Re: 08004089341 Virgin Media or a scam?

Hi Miss_moose

 

You can register with the telephone preference service which is free. You can also request through our customer services to be taken off any marketing lists.

 

Hope this helps.

 

 


Gavin Pearce
Help & Support Forum Team

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Fresh as a Daisy
lollymay
Posts: 2
Registered: ‎12-01-2013

Re: 08004089341 Virgin Media or a scam?

I had a phone call from the same number today. If it was virgin your customer service is appalling! So rude! 

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Making Waves
Iceman101
Posts: 5
Registered: ‎19-03-2013

Re: 08004089341 Virgin Media or a scam?

I am both registered with the TPS and have asked VM's Marketing department to stop phoning me, and I am still receiving these phonecalls. The last was last night!

 

Iceman

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Wizard
TheBluesBrother
Posts: 214
Registered: ‎25-08-2009

Re: 08004089341 Virgin Media or a scam?

[ Edited ]

I am now being plagued by these marketing calls on my mobile, if I didn't know better they are being paid per call.

 

I have stamina, keep on calling, I am not going to answer you cretins... 

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