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Forum Posts

Poor connectivity making online gaming impossible

When my son tries to play Valorant on a Windows laptop, it struggles to connect to the Riot Games servers. Sometimes he gets connected and starts a game, then gets disconnected shortly afterwards. We see the same behaviour on 2 different laptops. We'...

mben63 by Joining in
  • 372 Views
  • 15 replies
  • 0 kudos

PC lags when xbox is streaming

My PC is wireless and has no issues watching netflix/other streaming and gaming at the same on the PC.But when the xbox is on in the front room watching itvx/bbciplayer etc i get serious lag spikes.The xbox is wired and the pc lag is significant, i d...

Ping spikes + packet loss

Inititally was using modem mode with my own router, so the first bqm is that. I then switched to router mode to eliminate variables 

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Experiencing high ping spikes

Hi,I'm currently a Virgin Media internet subscriber to a package with speeds of 1000mbps down and 50mbps up. In terms of speeds, my internet has been perfect since first getting it.However, over the last few months my internet has degraded when playi...

Nfinity by On our wavelength
  • 2636 Views
  • 26 replies
  • 0 kudos

Resolved! Instability and poor service.

My connection has less stability than Broadmoor. Can anybody suggest an ISP that has a more stable and solid connection than vermin medias? I was on the verge of cancelling and going with a competitor recently, but was offered a better deal... It's n...

LeeVM by Joining in
  • 245 Views
  • 8 replies
  • 0 kudos

Lag spikes - BQM sawtooth

Hello.Since the beginning of installation we've been experiencing lag spikes (from ~22ms to ~300ms).They occur everyday.Lag spikes hit us at the same time most of the times, however sometimes they affect just one of the PC.We're both using PCs, conne...

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ppozniak by Joining in
  • 181 Views
  • 3 replies
  • 0 kudos

Resolved! Using Virgin Media TV Box to connect PS5 to LAN.

Hi, I’m a little confused, I was not home when my Hub 3 was installed, but the installer said I could get a splitter to connect my PS5 to the internet via a wired connection from the VM TV Box, as I was not present, I’m unsure what he meant. I’m wond...

SMD1 by Tuning in
  • 250 Views
  • 6 replies
  • 0 kudos

Resolved! Netgear CM1200 for gaming and Virgin media hub 5

Hello everyone, I am a keen player of call of duty and chatting with other friends they raised the point that certain brands (like netgears and others) can improve your ping and latency, latching only on nearby servers and generally being more functi...

Emanuele by Joining in
  • 259 Views
  • 9 replies
  • 0 kudos

2/3 playstation 4/5's on the same network

Hello,  whenever my partner and mother in law (on 3 seperate playstations in the same house) play call of duty zombies (Cold war) one of us eventually disconnects, ranges from 15-30 minutes or so, but it does happen. We remain in the same party chat ...

Jackw68 by Just joined
  • 157 Views
  • 2 replies
  • 0 kudos