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Settling in
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Registered: 2 weeks ago
Message 1 of 3 (58 Views)

xbox live

my nat type is open but every few minutes im getting kicked off xbox live is there anything with perhaps my router i can change to help with this 

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On our wavelength
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Registered: ‎13-10-2015
Message 2 of 3 (43 Views)

Re: xbox live

Head over to thinkbroadband.com and register and then click on their Tools link on the left hand frame.

Set up a BQM (Broadband Quality Monitor) and link the live graph here.  Undoubtedly you'll be asked by VM to do this anyway, so forewarned is forearmed.

You'll need to wait a couple of hours to get any meaningful data on the graph but I suspect you are also suffering the same issue that many here are, that being high packet loss on your connection which will cause no end of rubberbanding, lag and ultimately disconnections.

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Forum Team
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Registered: ‎01-12-2014
Message 3 of 3 (15 Views)

Re: xbox live

Hey mickob,

Thanks for joining the forum Smiley Happy

Hope you're well!

Sorry to hear about the trouble you're having when playing with your Xbox. Are you using a wireless or hard-wired connection? I've taken a look from our end and everything appears normal at first look, but please do get back to us so we can continue to investigate.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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