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xbox disconnects every 10 minutes

every 10 minutes exactly i get disconnected from xbox live. i had a chat with someone on here and they blamed it on the wifi card in the xbox but it isn't that because it does the same on several different xbox ones. iv tried 4 of them on my internet and it does it on them all.

also if i go wired instead it just doesn't let me connect at all as it changes the ip to "169" something.

need help please. its impossible to play any games.

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Re: xbox disconnects every 10 minutes

turn off the VM router, get a fine tip pen push it in the router reset port on the back of the router for at least 30 seconds.

theres nothing else you can try Smiley Happy, don't for get to log back in and setup wifi setings.

Offline System Update Diagnostic Tool on Xbox One:
Network ports used by Xbox Live on Xbox One:
xBox Support:
Xbox One operating system versions and system updates:

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Re: xbox disconnects every 10 minutes

I've just found something that might help you out with this problem;

Log into your virgin media account online, this information can be found on the bottom of your router.

Once you've signed in click on advanced settings then click on wireless radio, it's at the very top.

Once you're on this make sure the wireless radio is enabled and change it from 300mbps to 54mbps.

Hopefully this will work for you!

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