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Xbox 360 keeps cutting off.

Hi there I got virgin media broadband about 2 months ago and was working fine along with my phone device, Xbox 360 both connected at same time but just off recent my connection is running strangely slow, laggy, keeps disconnecting really frustrating to say the least but when I look on the hub site says connection and devices connected are all ok? Then when I do speed check on my connection it is all good aswell.??
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Re: Xbox 360 keeps cutting off.

Hi Josephknox


Thanks for posting. I'm sorry to hear of the problems that you have been experiencing with your connection lagging. I've run a few checks and everything looks ok with your hub and network segment. 


Are you connected wired or wireless?

Any particular games that you are experiencing these problems on or is it happening with all games?


Speak soon 

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