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Fibre optic
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What happened to Virgin Media's performance?

I rarely play online games, but decided I would play a little CS:GO and However, I'm no longer receiving pings of ~15-30ms, I'm seeing pings of over 100 to UK-hosted servers in suitable data centres.

I'm also seeing buffering back on YouTube and general poor performance.

Is my area now oversold, as so many appear to be?

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Re: What happened to Virgin Media's performance?

Hi Piers


Thanks for taking the time to post on the community.


Sorry to read that you are experiencing high pings when playing online games.


Looking at your connection, there are no faults reported, the power levels are within range and the traffic on the network is running low.


If you are still having high pings, can you post your results for me please, along with some trace routes?

Is this through wired or wireless connections?

Have you completed a speed test to see if there is a change in speeds?


Let me know how you get on


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