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Registered: 2 weeks ago
Message 1 of 2 (82 Views)

Ping spikes in the evening

For the past 3 weeks, I've been getting constant ping spikes in the evenings of most days making it extremely difficult and frustrating to play online competitive games. It'll spike anywhere from 30 to 300. I thought it may be a problem with my PC but I've tried it on my laptop through a different ethernet cable and Wi-Fi but the issue still persists. 

Any suggestions as what to do would be appreciated.

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Registered: ‎01-12-2014
Message 2 of 2 (34 Views)

Re: Ping spikes in the evening

Hi neville132,

Thanks for posting and a big welcome to the Community Smiley Very Happy

Sorry to hear about the problems with your connection, I appreciate it's frustrating. Checking your connection I've noticed that your downstream power levels are out of range. Let's arrange for an engineer to call around to get this resolved. I'll send you the appointment info via PM (purple envelope, top right).

Speak with you soon,

Take care.

Heather_J

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