Gaming on Xbox live has become intolerable with constant drop-outs in connection. Have tried port-forwarding, I'm connecting via Ethernet, have had an engineer visit and it still doesn't work. Please help!
Welcome to the forums, I am sorry to see you have been having trouble with your connection.
I have taken a look and things seem to be ok from this side.
Are you having trouble with a wired or a wireless connection? If wireless try wired pop the hub into modem only mode with the computer in safe mode with networking. Let me know if this makes a difference.
It may also help us to see a BQM so we can get a better idea of what you are seeing from your side. (Please be aware link is external and we're not responsible for its contents).
Offline System Update Diagnostic Tool on Xbox One: http://bit.ly/1e8bSs3 Network ports used by Xbox Live on Xbox One: http://bit.ly/1dCNLm0 xBox Support: http://bit.ly/1lE2QrK Xbox One operating system versions and system updates: http://bit.ly/1NiJS1j