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InfamousBiscuit
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High Ping and Low Speed - L20/L21 area

Unfortunately here again, me and my friends (who live near-ish my area) are getting consistent 120ms+ ping and low download speed from around 9:45pm. This is similar to the issue we were all experiencing in this thread from October last year, which has since been fixed. That is until we started experiencing inconsistent high pings a few days ago, but today has been the worst its ever been. Any info on this?

Thanks.

speedtest.net result

Pinging bbc.co.uk [212.58.244.23] with 32 bytes of data:
Reply from 212.58.244.23: bytes=32 time=118ms TTL=53
Reply from 212.58.244.23: bytes=32 time=120ms TTL=53
Reply from 212.58.244.23: bytes=32 time=118ms TTL=53
Reply from 212.58.244.23: bytes=32 time=119ms TTL=53

Ping statistics for 212.58.244.23:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 118ms, Maximum = 120ms, Average = 118ms

 

[MOD EDIT: Subject heading changed to assist community]

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Re: High Ping & Low Speed - L20/L21 area

Hi InfamousBiscuit

 

Thanks for taking the time to post on the community. It's nice to have you here.

 

Sorry to read that you are experiencing high pings and slow broadband speeds.

 

I've taken a look at your connection, there are no faults reported and the network segment is running stable.

 

Are you still experiencing high pings? If so can you complete some trace routes for me please? Do you notice this on just general browsing or does this happen on gaming? 

With the speeds, are you testing through a wired or wireless connection? If wireless, can you complete speed tests at different times of the day whilst the Super Hub is in modem mode please and post a screen shot of the results.

You can also set up a Broadband Quality Monitor as this will check the performance of your connection.

 

Let me know how you get on
Sam


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