• 1
  • 0
  • 0
Joining in
Message 1 of 2
Flag for a moderator

Fluctuating Ping when Gaming


we just got our new Virgin Media broadband nearly 3 weeks ago. But in the last few days, I had problems with a fluctuating ping, being normally around 60 and going up to 200 and then dropping again, which makes competetive gaming an impossibility. I'm connected via Wifi and the problem occurs in the early evening until the night, starting around 4pm.

The area is ME74PP. Please let me know if there are any issues with Virgin Media broadband in the area or if the problem is on my side.

Thank you!

0 Kudos
  • 3.88K
  • 120
  • 203
Forum Team (Retired) Adam_L
Forum Team (Retired)
Message 2 of 2
Flag for a moderator

Re: Fluctuating Ping when Gaming

Hi Munga, 

Thanks for the post! I am sorry to hear that you're experiencing some fluctuations in ping when gaming, I apologise for any inconvenience. I promise to do my best to help get this sorted for you.

I have run some tests from this side and I can't see anything out of the ordinary, no errors or time outs inside the Hubs logs and all of the power levels are within the preferred ranges.

Are you still having these issues? If so, how are you connected wired or wireless?

Also, when do you notice these issues, all times of day or just specific ones?

Please respond to me here and I'll get this sorted for you.

Take care, 



Tech fan? Have you read our Digital life blog yet? Check it out

0 Kudos