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Constant ping spiking and lag

Getting consistant lag and ping spikes in all of my online games, can i get a check on my line etc to try and fix it, been happenening for about 3+ weeks.

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Re: Constant ping spiking and lag

Hello gromit6909


Welcome to our forum, so sorry to hear of you lag and ping issues I wonder what is going on, we will do our best to find out...


Line and modem stats all nicely in spec. Historically we have seen a few peaks in area upstream traffic in the evenings about 9pm ish. Would you say that is when you have issues? Apart from that all looking good.


Are you using wireless or Ethernet to connect your gaming devices to the hub by the way?


Thank you?


Virgin Media Forum Team
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