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PabsTheGeek
On our wavelength
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Constant Disconnects and lag spikes (Area 11)

For the past week now I've been getting random disconnects from the internet and major lag.

 

It only happens in PEAK times, rest of the time the internet is fine. Many others in the area are complaining and even had engineers out who all say the equipment is fine and power levels are fine.

 

I set up ping monitors on my line over the past week

Monday 5th Oct

Tue 6th Oct

Web 7th Oct

Thur 8th Oct

Fri 9th Oct

Sat 10th Oct

Sun 11th Oct

 

Having called Customer Services all I've been given is the usual BS of resetting equipment that does not help one bit.

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Re: Constant Disconnects and lag spikes (Area 11)

Hi PabsTheGeek

 

Thanks for posting. I'm sorry to hear of the intermittent connection that you have been experiencing. I'm unable to locate your details so I will send you a private message (red envelope top left hand corner) for some additional information and get this looked into.

 

Speak soon


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