Check your service statusCable National
Ask a question
Fresh as a Daisy
Posts: 1
Registered: ‎12-09-2011

cisco 4585DVB VHD box fault

Hi there i have recently developed a fault with my cisco 4585DVB VHD set top box. The box seems to be caught in a constant update cycle and won't move on from stage 1 of 3. I have tried the generic troubleshooting ideas of removing the power source , cleaning the card etc etc but the problem still remains. I have contacted the help team but still nothing has been done about this. I was wondering if i can manually reset the box to its original settings then it would request the update again from the beginning putting the box back into a sequence. Any help with this would be greatly appreciated.


Kind regards,



Posts: 11,967
Registered: ‎08-06-2010

Re: cisco 4585DVB VHD box fault

this section doesnt get monitored you would be posting in the TV section on the main forum list. 

If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution