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The Sorcerer’s Apprentice
Posts: 18
Registered: ‎04-10-2011

Who can I phone about my refund?

I while back I cancelled my virgin media service and was promised a refund of over £100.


The refund was promised as a cheque in the mail near the last quarter of January. As of this message it's now the 4th of February and I recieved no word from Virgin Media.

Posts: 4,707
Registered: ‎05-01-2011

Re: Who can I phone about my refund?

the number you need is 0845 454 11 11 (local rate from BT Line. Others may charge more. Mobile charge a lot more.)

2X TiVo 500G (TV XL) 152Mb BB & Weekend Calls.