Check your service statusCable National
Ask a question
Fresh as a Daisy
Posts: 1
Registered: ‎16-12-2010

Virgin Media Hub

Hi All,


I have a Virgin media Hub with the wireless "N" technology, It's a Netgear but not sure of the model number.


I have full wireless signal strength, but my laptop is unable to connect to the hub. I have to switch the hub off and on again so i can connect.


I tired to setup the Netgear Push, but i failed, wondering if my problem was due to this.  I think i need to reset my router to it's default connection. 


Could anyone tell me where the Pin is located? or if you have any other sugestions?


Kind Regards,


Expert Opinionator
Posts: 1,351
Registered: ‎30-10-2010

Re: Virgin Media Hub

On the bottom left of the sticker is a little red circle where you need something like a pin to push into it to reset it.

**I am employed by Virgin Media**
**Everything I post is in my own time and my own opinion**
Forum Team (Retired)
Posts: 5,090
Registered: ‎18-03-2010

Re: Virgin Media Hub

Hello lord_kit,


Can I ask if you have resolved this issue?



Ray Miranda

Help & Support Forum Team

If someone's helped you out say thanks by clicking on the Kudos Star. If someone's solved your problem, why not mark their message as an Accepted Solution? You can also help other users find useful posts by Tagging them with keywords.

If you are new to the forum, please remember to search the forum before posting your question.