Tuning in
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Registered: ‎29-12-2013
Message 1 of 2 (273 Views)

Virgin Media Digital Home Support - PC Healthcheck

The PC health check advises 2 issues :- Protection against Virus - message Antivirus Software not installed

                                                               - Personal Data protection - antivirus Software switched off

I do have F-Secure now and have spoken with an Indian Guy who informed to ignore those Healthcheck Issues as I have F-Secure now


Does the healtheck refer to Virgin Software not being there - if it does its a bit confusing in that it makes you wonder if the software from F-Secure is not all there,


I am running scans etc - never find any malware etc  but prior to F-Secure I had Virgin plus Spyware 4 that found malware, double click ,fast click and I thought it was working well.

Since F-Secure I have done 30-40 scans and guess what - nothing found - so now I am a bit paranoid.

Anyone else have similar stories.

                                                     Thanks jackal

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Alessandro Volta
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Registered: ‎25-07-2011
Message 2 of 2 (175 Views)

Re: Virgin Media Digital Home Support - PC Healthcheck

VM DHS is a bad product

Ignore and uninstall it
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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