I'm trying to get my laptop to connect to my works VPN but failing miserably.. I have checked with a local free wireless service and the VPN is set correctly. My Microsoft Outlook connects quite happily to our Exchange server so I know that port 80 is open. Does anyone know how to configure the 256 modem to see if the required ports 4500 & 500 are open?
I am experiencing the same issue with Virgin Media and my company's VPN. My VPN has now been tested 3 times and works perfectly fine. I contacted the Virgin Media contact center on 0845 454 1111 and they were absolutely useless. It took 10 minutes to get through to them selecting the correct options and then when I finally got through the offshore agent didnt even understand what VPN was! The call ended up that I would need to call back when I was at home with my laptop. The engineers in my office seem to think its either the MAC protocol settings are set to high or the IP address may be similar to my company's.
Good luck and let me know if you get anywhere. After my call yesterday I'm tempted to move away from Virgin, the agents are useless. I've been with them for years however when you need help, its not there!