on 26-02-2011 13:20
As there seems to be a lot of posts re this issue I will try and be as detailed as I can.
Until yesterday I was running the following with no problems
20mb virgin connection.
One of the old style stand alone modems around 6 years old so I have no model /serial no.
A six month old Belkin N router.
This was easily supporting.
3 x Xbox (one of which was hard wired using a power line)
I x android HTC phone
1 x LG network phone
3 x Acer laptops (Windows 7) all slightly diff models.
The only moderation to standard use was we had set a specific channel for the router to operate
Yesterday afternoon I had a virgin super hub installed.
All seems to be working fine with the exception of my laptop. This laptop is using a Broadcom 802.11 network adaptor with the latest drivers installed.
Web pages are taking at least 25 seconds to load plain text and the odd pic but far longer if video.
The laptop reports excellent signal strength. (I done a speed test and was hitting an upload of around 18mb on a friday night so was happy there.
I took the laptop round to a friends and had no issues at all easily connecting to his network and moving between pages. (which I assume discounts any network adaptor issues)
I have hard wired the laptop to the router and get no significent improvement
It can take upwards of 3-4 min to get into the router web page and have tried every available fixed channel.
I have done a hard re-set on the router no change.
Through all of this all other devices are working fine.
I have been in contact with VM technical support (very very helpful and am not being sarcastic) with no luck.
As it stands now Virgin are sennding me out an old style modem so that in theory I can go back to where I was yesterday.
This seems like a huge backwards step as everything else I am running is as new and up to date as poss.
If for some reason I can not get back to where I was I assume I will have to change ISP and all the hassle that goes with it.
Any ideas would be great and I thank you in advance if you can help.
on 17-03-2011 22:45
on 20-03-2011 05:36
on 20-03-2011 15:56
you sound like the perfect tester for the new firmwire update virgin are testing now for the hub.
i will ask about about the broadcom issues as well