on 10-01-2010 16:27
on 11-01-2010 19:36
Is there a Model number for the Linksys Router ?
If you can get to a Internet Cafe, there are numerous youTube clips on setting up a Linksys Router that might help..
All the best safc
on 12-01-2010 00:03
Hope this may be of some use to you.
Settings for ADSL connection through a telephone line.
Open a web browser and log onto your router.
Find Internet Wan > Connection Type.
Set the Router to use PPPoA, type in your User Name and Password in the spaces provided. If you do not have a Service Name or do not know it, leave the Service Name field blank. After you have typed in your information, click "Apply Changes". After you apply the changes, the Internet Status indicator will read "Connected" if your Router is set up properly.
WAN > Connection Type PPPoA
User Name > email@example.com (or virgin.com or whatever)
Password > *******
Retype Password > *******
VPI/VCI > 0 / 38
Encapsulation > VC MUX
MTU > Leave as Default
Find Internet Wan > DNS.
Select Automatic from ISP
(Virginmedia DNS servers are Primary: 220.127.116.11 Secondary: 18.104.22.168)
Find Lan Setup > Lan Settings
Ensure DHCP Server is set to On
on 12-01-2010 12:11
I've had a similar problem. Ring 150 and get onto the technical help team. Ask for KIRTI SINHA at level two help. She certainly solved my problem with courteous and patience even though it took some 75 minutes.
on 13-01-2010 10:23
assuming that your set up is virgin router with ethernet to wireless router all you need to do is swith off the virgin router as this also needs resetting.
I had the same problem. took me ages lol