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Making Waves
Posts: 1
Registered: ‎05-01-2010

Recovering OLD emails

Hi, I changed to Outlook at the start of 2009. In that time my old emails if i logged into my ntlworld.com email where still available, including sent mail, drafts etc

This was important as I occasionaly would need access to these old SENT emails for a court case.

Now all of a sudden EVERYTHING is gone in if I log in to ntlworld.com, I have only what's in my Outlook since crossing over.

Can VirginMedia help recover these important emails. I need dated back to October 2008 or before???

Or is there even software that someone has had SUCCESS with?

Any help HUGELY appreciated?

Good to Know
Posts: 318
Registered: ‎12-08-2009

Re: Recovering OLD emails

Messages older than 90 days are automatically removed from the server, so I don't think you'll be able to retrieve your old messages. This behaviour will change when your account is migrated to the Google mail platform later in the year.

 

John

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I have previously worked for one of Virgin Media's partners.
My personal site: http://espirian.co.uk/
Fresh as a Daisy
Posts: 1
Registered: ‎04-04-2011

Re: Recovering OLD emails

I have similar problem, needing to access some long "binned" emails from early 2007 and during 2008.

I also had and still have an "ntlworld" email address.

 

Did you ever find a way through it?

 

Fingers crossed!