What are my options for cancelling my contract with Virgin? My internet has been unstable from the moment I got the service but was useable, though bad service, usuable. However for the better part of the last month and a half its been awful. Completely not usuable and I would like to know what are my options for cancelling my contract? I know I can cancel my contract by paying a fixed cost but is there a way I can cancel without paying any sort of money?
There is good info here which may help you get your problem resolved or advise you the best course of action should you still wish to cancel.
Note:- You must give your ISP reasonable time to solve your problem to have a case for cancellation.
__________________________________________________________________________________________________________________________________________________________________________________________________________________ Please note: I have no connection with Virgin Media. All posts are my own opinion only.