on 01-10-2013 10:02
I've got a SIM only monthly contract and I'm about to buy a new phone which needs a micro SIM. Can I go into a Virgin shop and pick one up and get the number transferred? I really, really don't want to have to do it by phone - calling 789 is the absolutely last resort for me.
on 01-10-2013 11:22
Thank you for your post
Our Micro Sim can be only ordered through our customer care team on 789 (any Virgin Mobile Phone) or 150 (Virgin Land line) or 0845 6000 789 (from any other Landline).
Once you get your Sim card through, which is usually next day delivery, and activated, we can transfer your number thorough.
You can also pop in to our Virgin Store where our team can call our customer care team and get it all done for you too.