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Fresh as a Daisy
Posts: 1
Registered: ‎19-09-2012

How to downgrade virgin package??

Hi, I currently have virgin broadband,TV and Internet. Te TV a awful and we've had no end of problems.

How do I remove the TV off of the package?? Is there a charge?

Many thanks


Posts: 12,609
Registered: ‎20-06-2010

Re: How to downgrade virgin package??



you can talk to the customer retentions dept on 150 (free from a vm landline) option 5,2 or 08454541111 (call charges may apply) choose the option for leaving us


they will be able to deal with this sort of question.


hope this helps


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