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Fresh as a Daisy
Posts: 1
Registered: ‎19-09-2012

How to downgrade virgin package??

Hi, I currently have virgin broadband,TV and Internet. Te TV a awful and we've had no end of problems.

How do I remove the TV off of the package?? Is there a charge?

Many thanks


Posts: 11,975
Registered: ‎20-06-2010

Re: How to downgrade virgin package??



you can talk to the customer retentions dept on 150 (free from a vm landline) option 5,2 or 08454541111 (call charges may apply) choose the option for leaving us


they will be able to deal with this sort of question.


hope this helps


Virgin Media Superuser

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