Can someone let me know how to cancel my current virgin media bundle ? I had a sky salesman offer me a better deal, and when i contacted Virgin to speak to them about it , i was met with a sarcastic and rude member of staff.
Hi there The only way to cancel is over the phone. You will need to call 150 and choose the leaving us option. Thanks Claire
Claire D Help & Support Forum Team
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If you call tomorrow after 0800 on 150 from a Virginmedia phone line or 0845 454 1111 from any other phone line and press option 5 option 2 and if you forget your password press zero then you will be able to speak to Customer Relations and advise them of your issue.