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Registered: ‎06-12-2010
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How do I return my old VM HD Box?



I ended my contract on 30th June 2012 with Virgin Media and they said they would send a jiffy bag for me to reutrn my HD box to them.


Well guess what, nearly 6 weeks later and nothing! I have phoned up every week asking where it is and they just tell me they are sending another one. They offered to collect it, but I am not taking a day off work just for this!


Do they want it back? Shall I just bin the thing?


I did stumble across Collect+ which provides pre paid labels for Virgin Media equipment returns, shall I give this a go?



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