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F-Secure SAFE our new security solution

[ Edited ]

Ahead of the launch of our new whole-home security solution, we've partnered with F-Secure to update our existing security software. F-Secure SAFE provides browsing protection and parental controls for up to five devices, such as PCs, laptops, Macs, smartphones or tablets and is available to all our new and existing Virgin Media broadband customers.


This award-winning, cloud-based software replaces our existing Virgin Media Security software to help guard against harmful applications, viruses and other malware with its antivirus and browsing protection, enabling our customers to browse, bank and shop online safely.


F-Secure SAFE includes range of high-quality, device-level parental controls and SMS/MMS blocking tools help parents restrict access to material they consider unsuitable online and can even protect against unwanted calls or texts on mobiles.

Simple to install and set up, you can use F-Secure SAFE to define what websites your children are able to view, block access to individual sites and set up PIN-protected profiles so different users are able to access content suitable for them. The controls also allow users to tailor web access at certain times of the day – for example, preventing access to social networking sites during homework times.


Offering the same protection outside the home, customers can connect their mobiles, laptops and tablets to any public networks reassured that they will be protected from online threats wherever they are. If a mobile is lost or stolen, customers can remotely locate, lock and wipe data from it just by sending a text from another device.


You can download and install F-Secure SAFE here.


For more FAQs please click here or for help with F-Secure SAFE click here.


Frequently Asked Questions


How much does F-Secure Safe cost for Virgin Media customers?


F-Secure SAFE is worth £79.99 but is available to Virgin Media customers with any broadband subscription free for a year. After the first year, F-Secure SAFE can be added to a customer’s package for just £7.50 per quarter or for a £25 one-off payment for the whole year – a saving of at least £50 per year.


How many devices are covered by F-Secure SAFE?


F-Secure SAFE gives award-winning online protection and parental controls for up to five PCs, laptops, smartphones or tablets.


What are the system requirements for running F-Secure Safe?


Supported PC O/S


Windows 8
Windows 8 Pro
Windows 7 (all editions)
Windows Vista (SP2)
Windows XP Home Edition
Windows XP Professional
Windows XP Media Centre Edition


System Requirements


Processor: Intel Pentium 4 or equivalent
Memory requirements: minimum 512 MB
Disk Space: 800 MB free HD space
High speed Internet connection to validate your subscription and receive updates.
The system must fulfil Windows Vista, Windows 7 or Windows 8 minimum requirements as specified by Microsoft


Supported MAC O/S


Mac OS X 10.8 (Mountain Lion)
Mac OS X 10.7 (Lion)
Mac OS X 10.6.8 (Snow Leopard)
Macbook Air
Macbook Pro
Mac Mini


System requirements


Intel processor
100 MB of free disk space


Supported mobile operating systems


Android 1.6 upwards

iOS (Coming soon)

Window Phones (Coming soon)

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