Hi there, It's a cryout for help as i about to lose hope at my issue ever been fixed.. Problem is : internet connection just drops (both wired and wireless). And Windows Network Diagnostics tells me to "Contact your network admin or ISP - the DNS server may be experiencing problems". And then I get standard - "your DNS server might be unavailable". My equipment: i have 1 yo laptop with Windows 7 (please note - the problem start occuring about a month or two ago). I have what seems to be old standard "virgin media" branded modem (tiny black box) + standard Netgear wireless router that comes w virgin media setup pack. I have noticed that whenever i have no internet that tiny black box has the following : "sync" light flashes and then goes on and afterwards "ready" light just flashes non-stop and never goes on.. Indicating that modem not ready. To note: connection drops and comes back automatically. However i can be without connection for 10+ hours, and then it comes back again. What i've tried: i ve resetted modem. I tried manually inputting DNS addresses and flushed dns. My drivers up to date and i ve tried about every fix that i can find online. Please help any advise would be appreciated.
as if you are you can use other dns providers like opendns
also it could be a problem with the modem or router
i would disconnect the router and do a direct connection to the modem and see if that works
if not then more then likely it is a problem with the modem which will need to be replaced by calling tech support 150 (free from a vm landline) option 2,3,2 or wait here for 2-4 days for a member of staff to reply