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Can’t get our award winning broadband? We might be able to help.

[ Edited ]

As with any company, records of homes can become out of date with the blink of an eye.  Homes are knocked down, new ones built, others are developed into apartments. 


This is where you come in, if you want Virgin Media’s award winning services and our postcode checker says no, then just follow the simple instructions below:


Can your neighbours & other people in your street get Virgin Media?


If the answer is yes, go to our postcode checker, enter your postcode and the you will be prompted to complete a short form . One of our trained advisors will be in touch within 5 days to arrange a survey for your property to see if we can give you what you want.


No one in your street or block can get Virgin Media, but they can on the next road down.


If the answer is yes, drop us your details and we’ll see what we can do. We’ll need to complete an in-depth survey & may need to wait for the local authority to respond to an enquiry.  We will let you know as soon as we can.


Are you thinking of buying a new build home?  Or have just bought one & are about to move?  Do you want to see if you can get Virgin Media?


If the answer is yes, drop us your details.  We’ll get back to you once we have more news if the new development has been or is planned to be ready to offer Virgin Media services when you move in.


No one in your town can get Virgin Media.


If the postcode checker shows you cannot get Virgin Media services installed, and we're not planning to expand into your town, our trusted partner Simplifydigital can help you get connected! They’re a free, independent service that compares broadband, TV and phone deals available in your area. And they’re super nice.


Visit or call 0800 280 0132 and let them do the hard work.