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Making Waves
Posts: 4
Registered: ‎07-09-2011

Broadband keeps cutting out!



My internet/broadband keeps cutting out. I'm not sure if the following info is the problem, but I would urge a technician to check it out asap!!


The green virgin medai box at the bottom of my street has no cover. The front panel has come loose, exposing the wires inside.


The box is located at the end of Winster Drive (BL2 5HA) at the T-Junction of Deepdale Road.


With the possible rain and childeren in the area, I urge a member of virgin media to sort this out asap!


Please go to the following link to see the location of the box!


Location of damaged box


Thanks in advance.

Making Waves
Posts: 4
Registered: ‎07-09-2011

Re: Broadband keeps cutting out!



Has anyone actually bothered to act on this???


The cover on the green box is still detached and my internet is still unstable!


Can a member of VM please attend the green service box and put the front panel on it properly!



Forum Team (Retired)
Posts: 1,731
Registered: ‎25-10-2011

Re: Broadband keeps cutting out!



Apologies for the delay in a response to your email.


Please PM me if this cabinet is still exposed to get it escalated quicker.


Kind Regards,