I do not have a VM phonline, would somebody involved with VM please contact me to arrange for these monies to be at the very least acredited to my account, preferably i would like all monies from costs incurred to me from me using YOUR customer services Helpline reinbursed to me in full,
I am NOT prepared to pay all this money out just to either be lied to or to just be plain patronised too.
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LT, whilst I'm not one to defend this useless company, the guys on here are only technical support specialists. It's simply not in their remit to sort out that kind of thing. They are second line technical support staff, so whatever they tell you from a technical perspective is likely to be far better than ringing the ordinary helpline. Unfortunately their job isn't customer services.