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andwilliams
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sign in to ntlworld.com email

I cannot sign in to my ntlworld.com email but I can sign into virgin media A/C

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Superuser
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Re: sign in to ntlworld.com email

Welcome

See if the advice or information in this thread helps:

http://community.virginmedia.com/t5/Email/cannot-access-webmail/td-p/3231968

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Superuser 2017/18
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I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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andwilliams
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Re: sign in to ntlworld.com email

Thank you , I had already seen that thread, I can go onto my Virgin media but when I click on 'my email' top right (correct ntl address etc) nothing loads. ATM I can use email on my kindle but am worried that this too may disappear!

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jcattell
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Re: sign in to ntlworld.com email

I am having the same problem. When I click on email on the VM main pager I just get a message saying "Forbidden" on a plain white page. I can still access my emails via Outlook on my PC but I needed to get on the the webmail server for a specific reason

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Superuser
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Re: sign in to ntlworld.com email

If you see the forbidden message clear your browser cache and cookies and all should be well.

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Superuser 2017/18
Use Kudos to say thanks
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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