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hmass71
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having trouble putting blueyonder email on google phone

have tried to install my email account onto my pixel phone but cannot seem to receive any emails. I noticed that some systems seem to have different settings.

any help greatly received.

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Re: having trouble putting blueyonder email on google phone

Hi hmass71,

I don't have any personal experience of setting up mail on a Google phone but here are the server settings you'll need if you're using the email address with which you registered on this Forum (if it's different just let me know):

Receiving mail (IMAP4)

  • IMAP4 server name - imap4.blueyonder.co.uk
  • IMAP4 SSL - Enabled
  • IMAP4 port - 993
  • IMAP4 authentication - Enabled (or 'Password' on Macs)
  • IMAP4 username - Full email address, e.g., richard.branson@blueyonder.co.uk
  • IMAP4 SPA (Secure Password Authentication) - Disabled

Sending mail (SMTP)

  • SMTP server name - smtp.blueyonder.co.uk
  • SMTP SSL - Enabled
  • SMTP port - 465
  • SMTP authentication - Enabled (or 'Password' on Macs)
  • SMTP username - Full email address, e.g., richard.branson@blueyonder.co.uk

And I found this helpful Pixel phone email setup guide here. Though please note that that site is not endorsed by Virgin Media, it's one I found that seems to offer the best help.

Please let me know how you get on.

All the best Smiley Happy


Jen
Forum Team



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