Hi there, I organise the transactional emails for a small grou These emails are being blocked by ntlworld, blueyonder and virginmail email address and marked as spam content found. Example message is:
This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
***************@ntlworld.com host mx.mnd.ukmail.iss.as9143.net [22.214.171.124] SMTP error from remote mail server after end of data: 554 5.2.0 3mgm1u01G378eAU01mgn7F Spam content found
Edit - While not necessary - streamlining your SPF record makes it more friendly, as the above actually ends up using no extra DNS lookups and means that the mail exchangers aren't querying mechanisms that aren't actually in use.
Only use Helpful answer if your problems been solved.
Sorry that we've not reached before now but thank you for following the advice offered by the Moderation team and ravenstar68.
I should like to view the full header of the bounced back mail with a view to escalating to Postmaster for further investigation. Please reply to my PM (purple envelope icon, top right of page) and I'll get this progressed for you.
Thank you for visiting our Forum for help with this, hopefully we'll get the matter resolved to your satisfaction.