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Message 1 of 2
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Problems sending mail to

Tried a couple of times tonight to send a mail to failed with the error below. Interestingly I have sent a test email to my Hotmail account and that's fine so it looks as though its specific to this address. A quick edit - just tried sending a mail to <someone_else_I_know> and that has come back with the same error so it looks as though it maybe all addresses are broken!

Failed delivery mail is:

This is the mail system at host know-smtprelay-8-imp.


I am sorry to have to inform you that your message, "FW: Helix EPG Error", could not be delivered to


The remote mail system said;


The original message is attached.

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Forum Team
Forum Team
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Re: Problems sending mail to

Hello G4DDS


Welcome to our forum, I am sorry you were having problems sending email, we are not aware of any global issues, I wonder if it is a spam false positive, are you still having a problem, does a blank email sans links etc send okay?


Thank you



Virgin Media Forum Team
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