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Bright Spark
auldyin
Posts: 42
Registered: ‎21-08-2009
Helpful Answer

NTLWorld emails on my iPad 2

I have tried unsuccessfully to hook up my iPad to NTLWorld using the setting which work on my iPhone.

 

Can someone please advise?

 

iPad 2 (Wireless)

NTLWorld XL Package

O2 Phone/Internet Account

 

Cheers

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Bright Spark
Ziggystarburst
Posts: 56
Registered: ‎10-03-2011

Re: NTLWorld emails on my iPad 2

incoming: pop.ntlworld.com

outgoing: smtp.ntlworld.com

username: your email address uncheck the ssl. works ok for me. good luck
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Bright Spark
auldyin
Posts: 42
Registered: ‎21-08-2009

Re: NTLWorld emails on my iPad 2

Thanks for help Z!

 

Regrettably, your suggestion didn't work.

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Omniscient
slated
Posts: 6,457
Registered: ‎28-01-2010

Re: NTLWorld emails on my iPad 2

smtp.ntlworld.com will only work from your home connection, not via a mobile or non-VM internet connection (applies to regular kit as well, not just iStuff)

 

Does any of this help:

http://community.virginmedia.com/t5/Email/ipad2-cannot-send-email-HELP/m-p/610195/highlight/true#M32...

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Bright Spark
auldyin
Posts: 42
Registered: ‎21-08-2009

Re: NTLWorld emails on my iPad 2

Many thanks for your input slated.

 

Oh how I wish that I could sort this nonsense out!!!

 

Everyone I know who buys Pads, Touches and iPhones has no difficulty with setting them up.....problem seems to me that my loyalty to VW is not reciprocal.

 

Anyway, I thought that VM were legally obliged to make sure I could access my email......perhaps I'm mistaken?!

 

Cheers

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Omniscient
slated
Posts: 6,457
Registered: ‎28-01-2010

Re: NTLWorld emails on my iPad 2

Love the VW typo, a new twist on dyslexia? :smileywink:

 

So you are not out of the woods?

 

I don't have any iStuff, so can't advise from 1st hand. But what I gather is that you might need to set up initially using whatever built in wizard pops up first, then go back in and manually edit the config. Whichever you initially elect for - IMAP or POP3 - stick with that method when you edit the settings as below. However you manage that I don't know, but you do need to end up with:

 

Sending

smtp.virginmedia.com (not ntlworld.com)

port 465

SSL on

authentication = password

 

Receiving

either

POP3.virginmedia.com

port 995

SSL on

login username = full emailaddress@ntlworld.com, and password

 

or

imap.virginmedia.com

port 993

SSL on

login as before

 

The above settings are device independent (unsurprisingly). The only trick with each different device is how and where to enter the settings!

 

Make sure IMAP and/or POP3 is enabled within webmail/settings (both are enabled by default anyway).

_____________________________________________________________________
if you just want to say thanks > click 'kudos' +☆ :smileyhappy:
if this has also helped answer your question > click 'helpful answer' also
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Bright Spark
auldyin
Posts: 42
Registered: ‎21-08-2009

Re: NTLWorld emails on my iPad 2

Hi slated,

Glad you liked the dyslexic bit....

 

When are you starting up in business????

Instant success with your suggestion, took me all of 2 minutes to set up.

Just created a new account and Bingo, we have email!!

 

Very many thanks.

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Expert Opinionator
John_Hag
Posts: 2,388
Registered: ‎16-12-2010

Re: NTLWorld emails on my iPad 2

Hi auldyin,

 

Thanks for letting us know that you got it sorted, and thanks to slated for his help.

Regards,
John Haggerty
Help & Support Forum Team

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Clever-clogs
vkirbys
Posts: 8
Registered: ‎28-11-2011

Re: NTLWorld emails on my iPad 2

Setting up access to Virgin Media email on iPhone or iPad

Well I have just got this working on an iPhone ... to access my ntlworld.com email

1st thing to note is that in order to get to some of the advanced settings I had to put a wrong password in for my email account ... then after the error message I could get to the settings that I needed to access. I actually did this on an iPhone4, but it should be pretty much the same process on an iPad or iPad2

Here is the process - Step by Step

Goto to your iPhone's (or iPad) Settings Screen

Select Mail, Contacts, Calendar

Scroll to the bottom and Select the "Other" option ... (it is below MobileMe)

Select Add Mail Account

 

In the New Account screen enter your Name (e.g. Joe Bloggs)

Address (enter your full email address ... e.g. joebloggs@ntlworld.com )

Password (do not put your correct password in yet ... put in something that is wrong)

Description (this will automatically get filled in, but you can put something more meaningful e.g. My NTLWorld email

Click Next (at top of screen)

then it should try and verify your account ... this will fail (as you put in the wrong password)

After that you should see a "Cannot Get Mail" error

Say OK to error message ... now you should have access to the settings that you need to get email working

In my case, I setup an IMAP Email connection (you can choose between IMAP and POP at the top of the screen)

The settings below are what I used:-

 

Name: Joe Bloggs (substitute your own email address here!)

Address: jbloggs@ntlworld.com

Description: My NTLWorld Email

Incoming Mail Server

Host Name:  imap.virginmedia.com

User Name: jbloggs@ntlworld.com (substitute your own email address here !)

Password: (Enter your own correct password now)

Outgoing Mail Server

Against SMTP: smtp.virginmedia.com

Click where it says SMTP: smtp.virginmedia.com>

 

Then on the next screen click at the top where it says smtp.virginmedia.com

 

Make sure that Server is set to ON

Host Name: smtp.virginmedia.com

User Name: joe.bloggs@ntlworld.com

Password: Enter Correct Password

Use SSL: On

Authentication: Password

Server Port: 465

Click Done in top right corner, the Click Account and then at the bottom of the screen click the Advanced button

 

and under the section "Incoming Settings" I have the follow settings:-

Use SSL: On

Authentication: Password

IMAP Path Prefix / (do not enter anything against this field - leave it blank)

Server Port: 993

Click Account and then Click Done, then Mail

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Fresh as a Daisy
russellsmith
Posts: 4
Registered: ‎31-12-2011

Re: NTLWorld emails on my iPad 2

[ Edited ]

Hi if anyone requires help with this please email me with the settings you are using and i should be able to resolve this for you. <removed> mine works very well and has been for 6 months

 

EDIT: Personal Information Removed - Please Review the Community Guidelines under 'Spare us the details'.

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