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Forum Manager (Retired)
Mark_Wilkin
Posts: 3,634
Registered: ‎04-08-2009

Manual Email Settings

[ Edited ]

Due to a recent upgrade to our email service, you may need to make a few small changes to ensure that your email program keeps working.

 

If you're using Internet Explorer 6, 7 or 8 remember you can change your email setting automatically by clicking here.

 

But if you want to make these changes manually, choose the relevant link below to see the new settings you need.

 

 

E-mail settings for addresses ending in @ntlworld.com

 

Type of information

Settings to enter

 

 

Sending mail (SMTP)

 

SMTP server name

smtp.ntlworld.com

SMTP SSL

Enabled

SMTP port

465

SMTP authentication

Enabled (or 'Password' on Macs) (see note below)

SMTP username

Full e-mail address, e.g., richard.branson@ntlworld.com

 

 

Receiving mail (POP3)

 

POP3 server name

pop3.ntlworld.com

POP3 SSL

Enabled

POP3 port

995

POP3 authentication

Enabled (or 'Password' on Macs)

POP3 username

Full e-mail address, e.g., richard.branson@ntlworld.com

POP3 SPA (Secure Password Authentication)

Disabled

 

 

Receiving mail (IMAP4)

 

IMAP4 server name

imap.ntlworld.com

IMAP4 SSL

Enabled

IMAP4 port

993

IMAP4 authentication

Enabled (or 'Password' on Macs)

IMAP4 username

Full e-mail address, e.g., richard.branson@ntlworld.com

IMAP4 SPA (Secure Password Authentication)

Disabled

 

IMPORTANT NOTE:  You must be connected to your home broadband connection to order to send through smtp.ntlworld.com

If you have Microsoft Outlook please leave SMTP authentication disabled otherwise you will be unable to send e-mail.  

If you have any other e-mail program and experience issues sending e-mail, please disable SMTP authentication and try again.

 

E-mail settings for addresses ending in @blueyonder.co.uk

 

Type of information

Settings to enter

 

 

Sending mail (SMTP)

 

SMTP server name

smtp.blueyonder.co.uk

SMTP SSL

Enabled

SMTP port

465

SMTP authentication

Enabled (or 'Password' on Macs)

SMTP username

Full e-mail address, e.g., richard.branson@blueyonder.co.uk

 

 

Receiving mail (POP3)

 

POP3 server name

pop3.blueyonder.co.uk

POP3 SSL

Enabled

POP3 port

995

POP3 authentication

Enabled (or 'Password' on Macs)

POP3 username

Full e-mail address, e.g., richard.branson@blueyonder.co.uk

POP3 SPA (Secure Password Authentication)

Disabled

 

 

Receiving mail (IMAP4)

 

IMAP4 server name

imap4.blueyonder.co.uk

IMAP4 SSL

Enabled

IMAP4 port

993

IMAP4 authentication

Enabled (or 'Password' on Macs)

IMAP4 username

Full e-mail address, e.g., richard.branson@blueyonder.co.uk

IMAP4 SPA (Secure Password Authentication)

Disabled

 

 

E-mail settings for addresses ending in @virgin.net

 

Type of information

Settings to enter

 

 

Sending mail (SMTP)

 

SMTP server name

smtp.virgin.net

SMTP SSL

Enabled

SMTP port

465

SMTP authentication

Enabled (or 'Password' on Macs)

SMTP username

Full e-mail address, e.g., richard.branson@virgin.net

 

 

Receiving mail (POP3)

 

POP3 server name

pop.virgin.net

POP3 SSL

Enabled

POP3 port

995

POP3 authentication

Enabled (or 'Password' on Macs)

POP3 username

Full e-mail address, e.g., richard.branson@virgin.net

POP3 SPA (Secure Password Authentication)

Disabled

 

 

Receiving mail (IMAP4)

 

IMAP4 server name

imap4.virgin.net

IMAP4 SSL

Enabled

IMAP4 port

993

IMAP4 authentication

Enabled (or 'Password' on Macs)

IMAP4 username

Full e-mail address, e.g., richard.branson@virgin.net

IMAP4 SPA (Secure Password Authentication)

Disabled

 

E-mail settings for addresses ending in @virginmedia.com

 

Type of information

Settings to enter

 

 

Sending mail (SMTP)

 

SMTP server name

smtp.virginmedia.com

SMTP SSL

Enabled

SMTP port

465

SMTP authentication

Enabled (or 'Password' on Macs)

SMTP username

Full e-mail address, e.g., richard.branson@virginmedia.com

 

 

Receiving mail (POP3)

 

POP3 server name

pop3.virginmedia.com

POP3 SSL

Enabled

POP3 port

995

POP3 authentication

Enabled (or 'Password' on Macs)

POP3 username

Full e-mail address, e.g., richard.branson@virginmedia.com

POP3 SPA (Secure Password Authentication)

Disabled

 

 

Receiving mail (IMAP4)

 

IMAP4 server name

imap.virginmedia.com

IMAP4 SSL

Enabled

IMAP4 port

993

IMAP4 authentication

Enabled (or 'Password' on Macs)

IMAP4 username

Full e-mail address, e.g., richard.branson@virginmedia.com

IMAP4 SPA (Secure Password Authentication)

Disabled

Please use plain text.