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On our wavelength
Message 1 of 2
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Inbox Will Not Load

I haven't been table to access my mails via my Mac for months now.

The Inbox doesn't load.

I use Mac Mail, which is fine, and can access mails via my phone. But nothing on my Mac. Was rather hoping that Virgin would fix the problem. But they haven't. I know I'm not the only one experiencing issues. Any sign of a breakthrough?

For what it's worth my Broadband has disappeared altogether three times in the last month but, luckily, my direct debit is still being processed.

So that's all good then.

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Forum Team
Forum Team
Message 2 of 2
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Re: Web page inbox will not load

Hello jackeyres


I am sorry you are having problems with email on Mac mail, I have checked all your mailboxes here for SMTP/POP3/IMAP and they seem to be working. Best to check that you have the correct settings Using Virgin Media Mail with Mail Clients and if that is fine perhaps have a word with Apple support.

If you are still having issues with the broadband connection please would you be so kind as to create a post in the Broadband board here we will happily take a look.


Thank you



Virgin Media Forum Team
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