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archer101
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Email spam content found - from Orange 4g modem

Hi. I have read the stcky, and have a similar problem with Spam content found 554 5.2.0 message when sending to ntlworld and virgin.net email addresses that previously worked.

Fails from both my gmail.com and virgin.net accounts, even ones connected through the same modem!

We are currently in our holiday home in Spain. Always worked before, so what has changed? I suspect it is being caused by our new Orange 4g internet connection and Orange modem.

Any help out there?

Thanks

 

 

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archer101
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Re: Email spam content found - from Orange 4g modem

Delivery to the following recipient failed permanently:

     lxlxxx1@virgin.net

Technical details of permanent failure: 
Google tried to deliver your message, but it was rejected by the server for the recipient domain virgin.net by mx.mnd.ukmail.iss.as9143.net. [212.54.58.11].

The error that the other server returned was:
554 5.2.0 2le31u00y1QZjdm01le367 Spam content found


----- Original message -----

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=gmail.com;
        h=date:subject:message-id:importance:from:to:mime-version;
        bh=tdHoFzjszlfxGKkLFGaAQ1ax3nupvGRBQ0/cq5+46x0=;
        b=b8+ETiZSwcnfu3wLB2f9nPHOtyJY2bnkXimLXm6W/y3+gWFryIQ+4+W6podszt4mOE
         MkkXdV4pECJTgrTmnk0g2Hwh5rnlPS6d6kmh+hJUsB5auuIeDfEk7FILghcng9FTFNmz
         XQ9+jt9MEDGzbRQJ10ujffG9U4lr1jBsfbXdwMc+daKB6HN45x4pqlCitbVgd7ArgbgU
         htqo0YUZrJJju1y7ASwSzXIMXkUNiypHVivYdA5VgMvmgkXz2bu6KjjZaSrH4AUtRRjJ
         JLxGq5JWLB53ewew/w9Cayxc7kdFRIosxUe1Hvp8NyPcGDijlP9ik66lW8OEPmIkTgsI
         32DA==
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=1e100.net;
        h=x-gm-message-state:date:subject:message-id:importance:from:to
         :mime-version;
        bh=tdHoFzjszlfxGKkLFGaAQ1ax3nupvGRBQ0/cq5+46x0=;
        b=aCW2yS3PSh0Jyb/EeJlroHMN6IYolKOSStfiNn8juw3YK97PBr3euRCRR10Gfjk6Gy
         vSooxFjDKVWycTlbkm2qKrGPlwI+ZLukQnidsY60DKOZdU43rIjV+3qPRTPLHppR0F6f
         TIH9ueaj7afPkoQ+mnOIKtZJZps1r5MVh5dEnOOB5K3i56Ram8KZ4hHvIs6TGwPunh1M
         AocWmxkLxurNkBTzm44H0ADNSYO9TZAGxJ/mZOXwVcHq9g2sOOrphyRJbq37dEEiQQT8
         jS+JlYJ5docTHrNxhD0fLQLlEQDnG9K/wipL/oXi3PX26QVlR42OjSKAo8w1nnGgU6ay
         HO7w==
X-Gm-Message-State: ABUngvex1G0V3krC4OFI1BENQPGm09ckYueT56ami3t0Fenp24/bwK+hldk88vgFjX0UaA==
X-Received: by 10.28.54.161 with SMTP id y33mr636909wmh.122.1478036283387;
        Tue, 01 Nov 2016 14:38:03 -0700 (PDT)

Seems I'm not the only one suffering bounced emails on Virgin media / ntlworld addresses. And what is Virgin doing? From what I see diddly-squat!

The only advice seems is to ask recipients to make changes. Why should they? They expect to receive mail w/o the need to be a tech-savvy whizz.

Come on Virgin. Fix your problems. No excuses about who runs your servers. It's your business.

 

 

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archer101
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Re: Email spam content found - from Orange 4g modem

Does Virgin Media monitor or answer any complaints about their rubbish email service and the high email rejection rate, marked as 'spam'?

I think this calls for much wider publicity. Who would consider moving to Virgin Media service when you cannot guarantee receiving all your mails. The chocolate teapot analogy is about right!

 

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Re: Email spam content found - from Orange 4g modem

Hi archer101, 

 

Thanks for your post and welcome to the forums. It's great having you involved in the Community. I'd also like to say thanks for taking at look at that thread Smiley Happy

 

I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

 

Speak soon,

Kath_F
Forum Team

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