a week ago
Do you mean ALL your connections drop (both wired and wireless) or just one or the other?
So we can help us to help you, can youGo to your Superhub Log in screenDo NOT log in.Little button top right.....Can you post Upstream, Downstream and Network logs.Screen caps are nice, C&P will do- Don't stress about formatting if you C&P. Someone will get a look and see if there's anything obvious amiss.
Hi there M2ney,
Sorry to hear about the connection trouble experienced.
I've located your account and the timeouts are quite visible.
I'd like to arrange an engineer visit for this and I've sent you a private message so that we can chat some more.
Speak to you soon,
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